ArcaMax

Q: I booked two ITA Airways tickets for travel from Chicago to Turin, Italy, four months ago. Shortly after I made my reservation, I learned that I couldn't travel due to primary osteoarthritis in my right hip.

I submitted a medical certificate from my orthopedic surgeon that covered the travel dates and requested a refund for my ticket, as ...Read more

Q: I recently upgraded our Hilton Grand Vacations timeshare, but I really can't afford it. I want to return to our original agreement, which I can honor fully. I've contacted Hilton multiple times over several months. Representatives have told me not to make payments while they handled the issue. But now my account shows delinquency, and my ...Read more

Q: I don't understand why Airbnb deleted my account. I've been a responsible guest with excellent reviews. Airbnb says that I violated its community standards, but I know that I didn't. The only explanation I can think of is my location. I live in Zaporizhzhia, Ukraine, which is near the front line of the ongoing war but remains under Ukrainian ...Read more